When you file a claim, your insurance company will introduce you to a claim representative who will be either an independent or a staff adjuster.
Consider the duties of the representative of the insurer:
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Interpret coverage |
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Generally, they do NOT volunteer anything that increases insurance company liability |
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Generally provide for rebuild contractors NOT cash settlements |
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Negotiate settlements on an insured's claim to protect the interests of their employer |
Recognize Relationship: Policy Holders vs. Insurance Companies
Your Referee: The Cold Print of the Policy
Your Advocate: Brown - O'Haver, Loss Claims Representatives.
You wouldn't just send your documents to the I.R.S and tell them to tell you how much you owe; you would, instead, tell them! And, most likely you would retain an advocate to prepare that return. Don't let the insurance company tell you how much your loss is, retain an advocate to represent you.
PROVIDE EXPERT CLAIM PREPARATION
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Prepare detailed inventories |
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Determine the actual cash value of the loss |
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Secure vital statements |
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Acquire necessary reports |
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Secure expert testimony |
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Provide gathering of evidence | |
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BROWN - O'HAVER,
LOSS CLAIMS REPRESENTATIVES, PUBLIC ADJUSTERS
We specialize in the adjustment of claims on behalf of the insured. |
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DESIGN DETAILED LOSS SUMMATIONS |
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Provide knowledge to analyze loss |
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Initiate presentations |
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Determine the actual cash value |
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Arrange meaningful negotiations |
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Provide accurate replacement costs |
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Recover fast and fair settlements | |
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| MAKE SURE ALL POLICY STIPULATIONS ARE FAITHFULLY OBSERVED |
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Initiate filing of necessary forms |
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Measure and document the insured's loss |
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Assist the insured in complying with the terms of the policy | |
REQUIRED THINGS TO DO IN CASE OF LOSS...
The (165 Line) Standard Policy provides that upon the occurrence of a loss, the insured owes a duty to the insurer to provide the following information:
Lines 90-91: Insured shall give immediate written notice to the Company of any loss.
Lines 91-92: Protect the property from further damage.
Lines 91-93: Forthwith separate the damaged and undamaged personal property.
Lines 93-94: Put the property in the best possible order.
Lines 97-113: Within sixty days after the loss, unless such time is extended in writing by the Company, the insured shall render to the Company a Proof of Loss, signed and sworn to by the insured, setting forth (various points).
Lines 113-115: The insured, as often as may be reasonably required, shall exhibit to any person designated by the Company, all that remains of any property herein described.
Lines 116-117: Submit to examinations under oath.
Lines 118-122: Produce bills and invoices for examination.
(These requirements of the policy are valuable safeguards to the insurer, since it enables it to arrive at a determination as to whether the loss is one covered under the policy and to the true measure of what the loss actually is).