As the third-largest cable entertainment and broadband services
provider in the country, Cox Communications Inc. is best known for
pioneering the bundle of television, Internet and telephone services
together, offering consumers the ability to consolidate their services
with one provider. For Cox, it’s not about being the biggest; it’s
about being the best. Excellence in customer care is another hallmark
of Cox Communications.
With over 6 million customers and over 22,000 employees, Cox is known as one of the best
in the business. In addition to customer care leadership, Cox is also
widely lauded for its commitment to diversity and inclusion and overall
corporate strategy. And according to the J.D. Power and Associates 2008
Major Provider Business Telecommunications StudySM, small
and midsize businesses are more satisfied with our data solutions than
with any other company. In 2006 J.D. Power and Associates gave us their
highest honor for cable TV customer satisfaction, and in 2005 we
received the same award for our high-speed Internet service. In fact,
we've earned awards for each of the services we offer, and we're the
only communications company to win top satisfaction honors in video,
Internet, phone, and business categories.