Is to provide our customers with the highest levels of quality and accuracy, a completeness, in the repairing and servicing of each vehicle. Our passion is to properly service and repair each customers vehicle with the highest level of quality and honesty – to establish a trusting relationship.
Each vehicle is inspected, test driven (only when needed), tests performed, and/or diagnosed for the concern of each customer by a factory/dealer trained and certified technician. When the problem or service is verified, the labor times and parts are totalled and a time frame is set. Our costs are given to the nearest dollar in total!
Our customer is then called to explain the repair or service needed, and to take the time needed for your understanding. We do not perform any work without your approval.
Upon approval, vehicles are started as promptly as possible.
When work is completed, the vehicle is rechecked (as a quality assurance) to provide a higher level of quality. It is at this point that we call our customer to verify proper delivery.
Our Follow Up
We know your time is valuable, so we will keep a record of your vehicle’s maintenance/repairs and send you a maintenance reminder when your next service is due (based on the manufactures time schedule).
"Scottsdale's Premier Import Independent Service and Repair Facility."