Liveops

The modern call center. Virtual. Flexible. Efficient.
Don’t just satisfy customer expectations. Exceed them every time with flexible, scalable virtual call center solutions from the nationwide Liveops agent network.

Liveops is a virtual call center offering an on-demand skilled workforce of onshore virtual agents for all customer service and sales needs.

With more than 20 years of experience offering flexibility, scalable talent and meaningful work, Liveops has been improving the lives of its agents, clients, and employees by creating endless opportunity. Our virtual-flex model has enabled more than 400 organizations across service industries including retail, healthcare, insurance, tax, telecom, and government to trust Liveops to deliver a fully scalable enterprise workforce, with faster program readiness, increased revenue, and greater customer satisfaction scores than traditional call centers.

Liveops exists to improve the lives of our agents, clients and employees. We encourage diverse perspectives to create better outcomes, celebrate initiative, and build relationships based on trust and transparency.

 What is Virtual Flex?
The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. We didn’t just evolve the remote call center model, we revolutionized it.