BBB Commitment to Online Security
Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. Personal information is accessible only by staff and web host who handles requests. All BBB agents and contractors with access to personal information obtained on the BBB web site are also bound to adhere to this policy.
Personal Information That BBB May Collect Online
BBB collects the following types of personal information: names, postal and e-mail addresses, phone and facsimile numbers.
The BBB does not collect or maintain information from those actually known to be under the age of 13, and no part of our site is structured to attract anyone under the age of 13.
How BBB May Use Personal Information Collected Online
The BBB will not use your personal information other than for the purpose for which it was submitted without your consent. We use personal information in program record keeping.
How Your Information May Be Shared
The BBB never sells or rents personal information. We will also release personal information to appropriate governmental authorities under the following circumstances:
Where release is required by law (for example, a subpoena) or regulations, or is requested by a government agency conducting investigations or proceedings; Where our records indicate a company may be engaged in fraudulent activity or other deceptive practice that a governmental agency should be made aware of; Where warranted by a company’s failure to participate in the BBB’s advertising self-regulatory process; or where your communications suggest possible harm to others.
Help Us Keep Your Personal Information Accurate
If your personal Information changes or you would like to review the personal information we may have on file, please email us with the new information or your review request at firstname.lastname@example.org. Let us also know the department or BBB program that led to your submission of personal information so we may efficiently locate your information.
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