Take Charge America

Non-Profit Credit Counseling • Debt Management Programs • Financial Education

The Mission of Take Charge America is to educate our clients and the general public to help them achieve self-reliance, financial stability and financial independence. We pursue this Mission through a highly trained professional staff that provides quality educational programs, credit counseling and debt management programs. In pursuit of this Mission we pledge to employ sound and ethical business practices and principles in our dealings with all stakeholders, including clients and their creditors, as well as our employees, vendors and the general public.

TCA Vision

Take Charge America will be a lifelong resource for education, counseling and solutions to address consumers’ financial decisions and challenges.

TCA Code of Ethics

Public trust in our performance is the foundation of our legitimacy. Our stakeholders entrust to us their confidence of fair, accurate and ethical performance in the best interest of all concerned. We will always take all reasonable actions to establish and maintain this trust.

Adherence to the law is the minimum standard of expected behavior. We commit to legal compliance and to integrity in all employee related transactions, accounting practices and client services. We embrace the spirit of the law, often going beyond legal requirements and making sure that what we do is matched by what the public understands about what we do.

The core values that govern our conduct and are the foundation of our Code of Ethics include:

• Commitment to quality service and education;
• Accuracy, timeliness and follow through;
• Accountability to the public;
• Commitment beyond the law;
• Respect for the worth and dignity of individuals;
• Respect for pluralism and diversity;
• Transparency, integrity and honesty;
• Responsible stewardship of resources; and
• Commitment to excellence, always.