U S Collections West Inc

Your time costs money!
U.S. Collections West Won't Waste Yours!

Company Procedures
Setting up the proper procedures is critical to making your business run smoothly. By creating some simple standards and repeatedly following them, you can minimize many problems from the start.

Our Philosophy
Is simple- don't over promise to what you say you will do and if you can't don't make that promise. We let our client know what we can do not what we can't do. U.S. Collections West, Inc. incorporates innovation and experience to produce the leading percentiles for our customers. Our strong leadership and solid direction allows our customers to feel confident in our reliability and performance.

About US Collections West
An Arizona corporation
Established in 1986
President / CEO Donald W. Darnell
Approximately 50 employees
Nation Wide Collection Agency
Read about our Company Procedure

In addition to a Workers Compensation policy, we have insurance policies 
for the following:

1,000,000.00 policy for professional errors and omission
1,000,000.00 policy for commercial crime / employee dishonesty
1,000,000.00 policy for general liability and $2,000,000.00 in aggregate.

Our Services
Collections on all types of debt
Civil debt litigation
Pre-collect service
Credit reporting
Consumer online payment solutions
Online Client Login (so you may review your accounts)*
Time-Share Collections

Our Service Guarantee
We guarantee* you will have 24 hr online access to every account assigned for collection via the internet at no cost to you. Monitor, audit and update accounts from your office. Check on collection statistics, accounts recievable, report direct payments, and message our staff. Assign 1000's of accounts with a mouse click.

We guarantee a supervisor will be available to service your phone inquiries immediately.
We guarantee all accounting and remittance statements to be error free.
We guarantee focused and attentive service.
We guarantee to project and protect the integrity of your company at all times while servicing the portfolio.
If we fail to deliver on a guarantee, we agree to donate $50.00 in your name to the charity of your choice. In closing, U.S. Collections West is prepared to provide your company with the professional service and focused attention that you provide your customers. Please allow us to become a member of your team.