Few events are as unsettling as your home being damaged by fire, water or a storm, or by finding mold or asbestos.
First, there is the immediate threat to you and your family, then there are concerns about possible long-term health issues, the damage to your home and personal property – especially those sentimental and invaluable items. Finally, you stress about how and when your property will be restored and how to deal with your insurance company.
It’s at a time like this you need National First Response, a trusted, reliable and experienced property restoration company. National First Response has certified restoration technicians on alert-24 hours a day-ready to respond to everything from a leaking pipe to a Category 5 hurricane. Coordinating with you and your insurance company, our experts will draft a detailed restoration plan that quickly returns your property and possessions to their pre-loss condition.
As the work begins, we restore not only your home and personal property but your peace of mind.
Restoring Property. Restoring Lives.
We understand it’s not just property we restore.
National First Response is Arizona’s number one choice for Water, Fire, and Storm Damage on residential, commercial, and industrial properties. We are the First Responders who understand that you need someone on-site within the hour to help begin the mitigation process. Our highly trained response teams understand the immediate threat to you and your family, your concerns about possible long-term health issues, and the damage to your home and personal property – especially those sentimental and invaluable items.
We do not stop at just remediation and restoration. We are a full-service General Contractor and have a Construction Division tasked with repairing properties that sustained damaged. Due to our high standard of care and professionalism, it is customary for past customers to contact us for their remodeling needs as well! Emergency Restoration Services, in essence, is an unplanned remodeling project, so it’s nice when we have a planned remodeling project on our plate!
We also understand your distress about how and when your property will be restored and how to deal with your insurance company. As the work begins, we restore not only your home and personal property but also your peace of mind. Our full-service staff and team is here to help put the pieces back together and work with you and your insurance company to make things right again.
Company Mission
The individuals who comprise National First Response could do a lot of things in this world, but we have chosen to be in the restoration business because it fulfills on how we want the world to be – that all individuals and families have an opportunity to live in a comfortable home that provides them peace, security, and love.
National First Response exists to fully restore the property and lives of those impacted by natural and man-made disasters.
Company History
The company, based in Tempe, Arizona, has experienced steady growth since its founding in January 2008. At its inception, National First Response had just a single truck and just a few air cleaning and drying pieces of equipment. Since that time, the company’s staff has steadily grown (which includes specialists in water damage and fire damage restoration), built a fleet of emergency response vehicles, and added thousands of dollars worth of specialized equipment to confront any water- or fire-damaged home, including air scrubbers, air movers, and industrial dehumidifiers.
Major Disaster Response
In 2011, National First Response dispatched emergency response teams to a number of major disasters. In June, the company sent a team to northeastern Arizona to respond to the Wallow Fire, which became the largest fire in Arizona’s history. The fire burned some 850 square miles of forest and more than 30 structures, displacing more than 6,000 families in the process.
National First Response remediated more than 40 homes damaged by the smoke and fire. In addition, National First Response was selected by the U.S. Forestry Service to remediate the smoke damage done to its Apache-Sitgreaves Forestry Service building in Springerville. Smoke from the forest fire caused more than $300,000 worth of damage to the 20,000-square-foot administrative building.
The company also responded to flooding brought about by Hurricane Irene, which brought heavy rainfall and flooding to the East Coast of the United States. It’s estimated that the 2011 hurricane caused as much as $15 billion worth of storm damage in the United States alone. Emergency response teams from National First Response assisted more than a dozen families in New Jersey, some of whose homes were flooded to the full height of their first floor. National First Response remediated homes with not only flood damage but runaway mold. Our emergency response team dried the structures (which in some cases required demolition down to the floor joists), which allowed the families to begin reconstruction and return to their homes.
In January 2012, National First Response dispatched an emergency response team to Reno, NV to help deal with the aftermath of a wildfire that destroyed 29 homes and forced the evacaution of 10,000 residents. The unnamed wildfire spread quickly, pushed by winds that exceeded 80 mph.
In June 2012, National First Response dispatched two Disaster Response Teams to Saratoga Springs, UT after the Dump Fire caused smoke damage to hundreds of homes that were near the Dump Fire. The Arizona teams augmented the Utah teams already working to restore homes in the area. In all, National First Response had more than 25 fire restoration technicians in the field working to restore more than 30 homes. Although no homes burned in the wildfire, hundreds were significantly damaged by the plume of smoke that shrouded the suburban area.
