Sims Business Systems Inc

Sims Business Systems is locally owned, based in Tempe, Arizona.

Sims has been nationally recognized for delivering outstanding customer service and support. Sims has received numerous national and regional awards, including the most prestigious award in our industry for five consecutive years — the Elite Dealer Award. Only 2% of dealers nationally ever achieve this award. Awards: Elite Dealer Award Best of the Best Dealer: Of?ce Magazine Channel Choice Award, Overall Superior Performance: Business Technology Association Outstanding Sales, Customer Support and Performance Award: Ricoh/Lanier Top Machine Dealers: Phoenix Business Journal Top 10: Arizona Women’s Business Lanier Partnership Award, Outstanding Sales Performance BTA Channel’s Choice for Superior Performance Best of Tempe, Business Equipment U.S. Commerce Commission Chairman’s Circle Award Valley of the Sun YMCA Who’s Who in Business

People frequently ask me how a local dealer can survive more than three decades when every other local dealer and many manufacturers have sold, merged or folded. I can only say that we continue to follow the family recipe for success. First, we research the market to provide our customers the best products — never second best. Then, we ensure that our products are blended with the highest quality of service and support. We disagree with the philosophy of many of our past and current competitors that “it is easier to sell to a new customer at any price, than to maintain and service an existing one.” I believe that we have the responsibility of protecting your investment today and in years to come. The product you buy is an essential working tool for your company, and must be maintained to your standards by a company with integrity. To ensure that we always provide the highest level of service, we grow hand-in-hand with our employees, encouraging and aiding them to reach their full potential. Our team has earned us the reputation of fairness, fast service, dependability and honesty. Our people think of our customers first, and they don’t answer to the stockholders of equipment manufacturing companies. Everything you experience from Sims is local — including our inventory of parts and supplies. There is no 800-number for service or billing questions. We keep many of our customers for decades by treating each client as our most important and largest customer. And we will treat you with the same level of support and service that has been the family recipe for success for more than 50 years. The Sims name has been synonymous with superior products and services since 1954. Today, I still put the family name on it. Thank you for choosing Sims Business Systems. -Mark Sims

Local parts, supplies and equipment are all warehoused in our Sims Corporate Office in Tempe. Sims carries some of the largest inventories of any dealer in our industry. Local parts and supplies are uncommon to many dealers Sims competes with. Many don’t have the financial ability to inventory accurate amounts of products and parts, while others we refer to as Mega Dealers (public owned) choose to warehouse their products out of state to reduce costs. They usually have (1) one warehouse to service various states. What does that mean to you our customer? When you select Sims as your copier company you receive parts, supplies and equipment immediately. It provides you and your organization the piece of mind in knowing and experiencing less downtime on your equipment which makes for a more productive and happier environment. Local Sims personal are at you disposal to serve all your needs or concerns. From the selecting of the proper equipment and software solutions, service, supply or billing inquires. All of your office solutions needs are handled by a professional housed in Tempe, Arizona. Sims is a certified Ricoh/Lanier Dealer. Our products include, but are not limited to: -B&W Printers -Color Printers -B&W Copiers -Color Copiers -Wide Format Equipment -Scanners -Fax -Printer Cartridges -Toner & Ink -Specialty Paper - And More... Business IT Services: -PC (desktop or laptop) troubleshooting & repair -Windows 2003 Server, 2008 Server, 2012 Server, Active Directory, Exchange, Windows 7/8 -Server (rack or blade) troubleshooting & repair -Network (wireless or wired) troubleshooting & repair -E-mail system troubleshooting & repair, including Microsoft Exchange -Backup system (disc or offsite) setup, troubleshooting & repair -Network security setup, troubleshooting & repair -Wired & wireless network selection, installation & support -Virtual Server Environment, installation & support -Server Migration • Network Cabling -Remote Office, installation & support -Network security selection, installation & support -Data backup system selection, installation & support -Data center (server) selection, installation & support -Disaster recovery consulting services -Adding new PCs, printers, and other devices to your existing network -Electronic messaging systems setup & support -Mobile device consulting & support -Voice & phone systems consulting, installation & support -Anti-spam solutions for small-medium businesses -Anti-virus solutions for small-medium businesses